Privacy Policy
BETFAIR DATA PROTECTION AND PRIVACY POLICY FOR ALL PRODUCTS AND SERVICES
In each case references to Betfair in this document are references to the relevant Betfair group company (including joint venture companies) with whom you enter a contract.
Betfair wants visitors to its website to know that we are just as concerned as you are about the privacy of any personal information that you may choose to provide us ("Personal Information"). Personal Information is any information about you and may include your name and address, date of birth, payment card details, details of betting transactions, account transfers and balances and any other information you may wish to provide. Betfair is endeavouring to ensure that our business practices that involve the use of your Personal Information are compliant with privacy regulations in the countries where we operate. Accordingly, Betfair wants not only to advise you of your privacy rights but also explain how we intend to respect them.
HOW IS YOUR PERSONAL INFORMATION COLLECTED BY OUR WEBSITE?
Personal Information may be submitted to Betfair in response to marketing initiatives/communications or via both the public and private areas of our website.
Personal Information may be submitted on our website in two areas:
Public Area
If you do provide your name and address on the public area of this website in order to request information about our products and services, you may voluntarily provide additional personal information. You will be asked to provide your Personal Information in this area for the purposes of registering with Betfair and opening an account with us.
Private Area
If you are already one of our customers and have opened an account with us, you must use a password to enter the Betfair website. A "session cookie" is used to enable you to leave and re-enter our website without re-entering your password. Our web server will record the pages you visit within our website.
To ensure a good quality of service we may monitor and record any communication you have with us whether in writing, by phone or by electronic mail. E-mail is not encrypted to / from either the public or private areas of this website. Betfair recommends that you do not send us Personal Information by e-mail.
HOW WE USE COOKIES ON OUR SITE AND WHAT INFORMATION WE COLLECT.
For information about cookies please refer to www.allaboutcookies.org.
SESSION COOKIES
We use session cookies for the following purposes:
To allow you to carry information across pages of our site and avoid having to re-enter information.
Within registration to allow you to access stored information.
Non personal data for tagging purposes only (by random number).
PERSISTENT COOKIES
We use persistent cookies for the following purposes:
To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website.
To internally identify you by account name, name, email address, customer ID, currency and location (geographic and computer ID/IP address).
To differentiate users who are on the same network to enable us to correctly allocate bets to the appropriate account.
Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.
THIRD PARTY COOKIES
Third parties serve cookies via this site. These are used for the following purposes:
To serve advertisements on our site and track whether these advertisements are clicked on by users.
To control how often you are shown a particular advertisement.
To tailor content to your preferences.
To count the number of anonymous users of our site.
For website usage analysis
USE OF WEB BEACONS
Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
DISABLING/ENABLING COOKIES
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.
To find out how to enable/disable cookies see www.allaboutcookies.org.
HOW YOUR PERSONAL INFORMATION WILL BE USED
Betfair will process your Personal Information to administer your account, maintain our accounts and records, monitor website usage levels and the quality of the service we provide and to inform you, from time to time, about products and services that we consider may interest you. Betfair will also retain such information and may analyse it if asked to do so in order to investigate any actual or suspected criminal activity or, in respect of any event featured on our website, any threat to the integrity of that event and/or breaches of the rules of that event as laid down by the relevant governing (including sporting) bodies. All rights in the manner of recording your Personal Information held by Betfair (including copyright and database rights) are and shall remain its property.
TO WHOM AND WHERE PERSONAL INFORMATION MAY BE DISCLOSED?
Your Personal Information may, for the purposes described above, be transferred or disclosed to any company within The Sporting Exchange Limited group of companies including 50% or greater held joint ventures ("the Group") or, subject to appropriate agreement to third parties, for the processing of that Personal Information on our behalf. The Group may, from time to time, retain third parties to process your Personal Information for the purposes listed above and such processing will be governed by a contract in the form required by law.
Where required by law, your Personal Information may also be disclosed to an applicable governmental, regulatory, sporting or enforcement authority. Additionally, your Personal Information may be disclosed to any regulatory or sporting body in connection with policing the integrity or enforcing the rules of a sport or game and/or prevention and detection of crime and with whom the Group has agreements from time to time for the sharing of such data and where the Group considers that there are reasonable grounds to suspect that you may be involved in a breach of such rules or the law, have knowledge of a breach of such rules or the law or otherwise pose a threat to the integrity of the relevant sport or game. Those bodies may then use your Personal Information to investigate and act on any such breaches in accordance with their procedures.
In connection with the above purposes it may be necessary for Betfair to disclose information to entities located in countries outside the UK and EU in each case in accordance with appropriate technical and organisational security measures. By agreeing to this policy, by use of the Betfair site or otherwise, you agree that Betfair may store and use historical data relating to you and your account(s) for the purposes outlined in this policy. As at January 2004 Betfair has entered into Memoranda of Understanding ("MOUS") with the following regulatory and/or sporting bodies:
- The Horseracing Regulatory Authority
- The Association of Tennis Professionals
- The Darts Regulatory Authority
- The International Cricket Council
- The English FA
- Cricket Australia
- The Jockey Club of South Africa
- The Rugby Football League
- UEFA
- The National Greyhound Racing Club
- The Thoroughbred Racing Protective Bureau
- The International Tennis Federation
- The Grand Slam Committee
- The Lawn Tennis Association
- The Women's Tennis Association
- The Australian Football League
- The Rugby Football Union
- The British Darts Organisation
- The Belgian Football Association
- Tasmanian Racing Services
- Racing Victoria Limited
- Irish Football Association
Further MOUs may have been entered with other organisations (details available on request in accordance with the procedures outlined in section 7 of the Data Protection Act 1998).
CONSENT
By providing your Personal Information and registering with us or logging on with us when you enter our website, you explicitly consent to the Group processing and disclosing your Personal Information for the purposes, and otherwise in the manner, set out in this policy, or as otherwise provided in accordance with the Terms and Conditions. If you wish to qualify, vary, modify or limit your consent in relation to marketing communications or in circumstances where any processing of your data is likely to cause damage or distress or such other circumstances as the law allows then you may do so in accordance with Part II of the Data Protection Act 1998 (UK) by notifying us in writing. Our contact details are located in the 'Contact Us' pages of our website.
GENERAL INFORMATION
You may at any time request a copy of your Personal Information held by the Group.
The Group includes all direct and indirect subsidiaries and related companies of The Sporting Exchange Limited wherever located in the world as may exist from time to time.
In accordance with the Terms and Conditions, Betfair reserves the right to alter the purposes for which it processes your Personal Information. In the event that Betfair considers it appropriate to make any such change, you will be notified as soon as practicable.
For full details about Group members, where they operate, or for a copy of your Personal Information or any other queries you may have about our data protection policy please contact The Sporting Exchange Limited. Again, our contact details are located in the 'Contact Us' pages of our website.
Special terms applicable only to customers who bet on exchange markets that are "Australian Events" or who set up an Australian Wallet (Modification to the Betfair Privacy Policy)
*Australian Event means an event that takes place on Australian soil and/or an event that is specifically identified in the Market Information (as defined in the Rules and Regulations) as being governed by Betfair's Australian licence.
*Australian Wallet means the Betfair specific account to which funds may be allocated in order to bet on Australian Events
This Privacy Policy is to be modified for customers who bet on exchange markets that are "Australian Events" or who set up an Australian Wallet Where these terms conflict with the terms above these terms shall take precedence. ALL OTHER TERMS APPLY AS PER MAIN FORM OF PRIVACY POLICY.
TO WHOM AND WHERE PERSONAL INFORMATION MAY BE DISCLOSED?
Your Personal Information may, for the Purposes described above, be transferred or disclosed to any company within the Betfair Group (as defined in the General Information section below) or, subject to appropriate confidentiality or other agreements as required by law, to third parties who perform services on Betfair's behalf for the processing of Personal Information on our behalf. Additionally your Personal Information may be disclosed to the Tasmanian Gaming Commission ("TGC") and such regulatory agencies as the TGC directs pursuant to the Gaming Control Act 1993 (Tasmania). Specifically any information relating to your use of our site may (at the TGC�s direction) be monitored and recorded or otherwise provided to the following regulatory agencies:
The TGC;
The Director of Racing appointed under section 5 of the Racing Regulation Act 2004 (Tasmania);
A Council within the meaning of the Racing Regulation Act 2004 (Tasmania); and
Another person or body nominated by the TGC that either in Tasmania or elsewhere exercises powers or performs functions in respect of the conduct of racing or gaming.
In addition to the requirements of the Gaming Control 1993 (Tasmania), where required by law, your Personal Information may also be disclosed to an applicable governmental, regulatory, sporting or enforcement authority. Additionally, your Personal Information may be disclosed to any regulatory or sporting body in connection with policing the integrity or enforcing the rules of a sport or game and/or prevention and detection of crime and with third parties with whom the Betfair Group has agreements from time to time for the sharing of such data or where the Betfair Group considers that there are reasonable grounds to suspect that you may be involved in a breach of such rules or the law, have knowledge of a breach of such rules or the law or otherwise pose a threat to the integrity of the relevant sport or game. Those bodies may then use your Personal Information to investigate and act on any such breaches in accordance with their procedures.
In connection with the above Purposes it may be necessary, or a legal requirement, for Betfair to disclose information to entities located in countries outside Australia in each case in accordance with appropriate legal, technical and organisational security measures.
CONSENT
By providing your Personal Information and registering with us or logging on with us when you enter our website, you explicitly consent to the Group processing and disclosing your Personal Information for the purposes, and otherwise in the manner, set out in this policy, or as otherwise provided in accordance with the Terms and Conditions. If you wish to qualify, vary, modify or limit your consent in any way then please notify us. Our contact details are located in the 'Contact Us' pages of our website.
GENERAL INFORMATION
You may at any time request a copy of your Personal Information held by Betfair in accordance with subject access rules in the Data Protection Act 1998 (UK) and the Privacy Act 1988 (Australia).
The Betfair Group includes all direct and indirect subsidiaries and related companies of Betfair Pty Limited and The Sporting Exchange Limited and joint venture partners and their related companies wherever located in the world as may exist from time to time.
In accordance with this policy, Betfair reserves the right to change this policy including altering the purposes for which it processes your Personal Information. In the event that Betfair considers it appropriate to make any such change, this policy will be updated and posted on our site. Your continued use of the site will constitute acceptance of those changes.
For full details about Betfair Group members, where they operate, or for a copy of your Personal Information or any other queries you may have about our data protection and privacy policy please contact us. Again, our contact details are located in the 'Contact Us' pages of our website.
Special terms applicable only to customers from Germany (Modification to the Betfair Privacy Policy)
This Privacy Policy is to be modified for customers from Germany who are transferred by DSG to the www.betfair.com website by the following provisions. Where these terms conflict the terms above these terms shall take precedence. ALL OTHER TERMS APPLY AS PER MAIN FORM OF PRIVACY POLICY.
DSG
Customers from Germany are given access to Betfair through:
Deutsche Sportwett GmbH
Pöppel-mannstr. 1
01307 Dresden
Tel: +49 351 4403785
info@deutsche-wettgesellschaft.de
("DSG"). DSG operates the www.betfair.de website. Customers in Germany seeking to place bets on sporting events will be connected from this website to the www.betfair.com website, which is operated by Betfair. DSG acts as an intermediary between you and Betfair in respect of the transmission of betting data and other personal data.
FORWARDING OF CUSTOMERS BY DSG
If you do not already have a username and a password, it is necessary for you to register. For the registration you will be taken from www.betfair.de to the www.betfair.com website. If you are already registered, you will also be taken from www.betfair.de to the www.betfair.com website. This means that the personal information required for registration is collected and processed by Betfair. At the www.betfair.com website, you are asked to enter your username and password. It is possible that your username and password contains personal information (e.g., if you have chosen your own name as your username). This information is exclusively collected and processed by Betfair.
HOW YOUR PERSONAL INFORMATION WILL BE USED
Telephone calls to and from Betfair are recorded. At the beginning of the telephone conversation, you will be advised that the call will be recorded and you will be asked whether you object to this. If you do object the telephone operator will end the call and will not be able to process your transaction or answer your query.
CONSENT
If you wish to qualify, vary, modify or limit your consent in relation to marketing communications or in circumstances where any processing of your data is likely to cause damage or distress or such other circumstances as the law allows then you may do so in accordance with Part II of the Data Protection Act 1998 (UK) by notifying us in writing.
However you acknowledge that in some cases withdrawing your consent may lead to the suspension or termination of your account with Betfair. For example Betfair cannot allow you to operate a Betfair account without consenting to betting data being transferred in certain circumstances to sporting regulatory bodies which Betfair has signed a Memorandum of Understanding.
GENERAL INFORMATION
According to the Federal Data Protection Act and the Tele Services Data Protection Act of the Federal Republic of Germany you have a right to inspect and obtain information regarding the personal data held by Betfair.
© 2006 The Sporting Exchange Limited. All rights reserved. BETFAIR® is a registered trademark of The Sporting Exchange Limited.
